Plumbing FAQs - Water Heater Express | Lafayette, Indiana

Frequently Asked Plumbing Questions

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FAQs About Plumbing - What you don’t know can hurt you!

If you’re like the majority of homeowners in the Lafayette area, the only time you think about your plumbing is when it’s not working. Perhaps that’s how it should be. But when trouble arises, there are a few things you’ll want to know. Here is what you need to know about plumbing in Lafayette, Indiana.

The following FAQ’s can help you make the best decision regarding your plumbing and water heater needs.

Not likely. Modern water heaters are very different from the ones used decades ago. They are designed to be safer and more efficient, but they are also more complicated. Today's water heaters have many safety features that need to be maintained. Most people don't know how to take care of these new systems. It's best to follow the manufacturer's instructions and call Water Heater Express to fix any issues. Trying to fix it yourself without the right knowledge can make things worse or even be dangerous.

You probably have a leak somewhere. Even small, almost undetectable leaks can waste thousands of gallons of water and increase your bill by hundreds of dollars in a short period of time. It's important to check for leaks around your home, such as dripping faucets, running toilets, or wet spots in your yard. Fixing these leaks as soon as possible can help lower your water bill and save water. If you can't find the leak, it’s a good idea to call Water Heater Express to help you locate and fix the problem.

Most leaks are caused by worn or misaligned parts. You might notice a dripping faucet, a running toilet, a puddle near your water heater, or water damage under the sink or in other areas. If you can't find the leak yourself, it's a good idea to call Water Heater Express for help. We’ll locate and fix the leak to prevent further water waste and damage.
Yes, definitely! Losing items down the drain is common, and we can help retrieve them. Our team is well-trained in retrieving lost items from drains. Most importantly, our workers understand the value of these items and handle them with care and respect. You can trust their integrity and honesty throughout the process.

Not necessarily. Even if a cell phone or other object is no longer usable, leaving it in the toilet can cause your system to back up and overflow, leading to a messy and unpleasant situation. To prevent this, call us right away. We can help remove the object and save your plumbing from potential damage and a major cleanup.

This is where you really need an expert! Home renovations come with countless regulations and building codes that change frequently. It's important to have a specialist who understands these laws to avoid any issues. You don’t want to discover later that your renovations weren’t up to code.

Besides knowing the regulations, you want someone who will do quality work. Many modern plumbing techniques are designed to be cheap and quick, using materials like silicone because they are easy to apply and inexpensive. However, as the saying goes, “You get what you pay for.” Investing in quality work from a knowledgeable expert ensures your renovations are durable and meet all necessary standards.

A truly successful water heater or plumbing specialist will know the right questions to ask. This reveals their expertise. A knowledgeable plumber or water heater specialist can determine a lot over the phone, saving time and effort later.

By asking the right questions and identifying the correct solutions, we can give you an accurate and fair estimate, even over the phone. We pride ourselves on sticking to our quoted price and fixing the problem correctly the first time. While we're always happy to help our customers, our goal is to ensure you won't need to call us again anytime soon!

A true professional can identify parts and problems just by description. They can provide an accurate estimate over the phone and stick to it at billing time. They respond to every call or service request within hours, not days. They’ve been in business in the same community for decades, not just a few years.

If your expert meets all these criteria and has personally trained 90% of the area’s plumbers, many of whom have gone on to own successful corporations, yet still shows up to work every day because they love what they do, you have more than a pro. You have Homer Williams!

Expertise, experience, integrity, a heart for customers, and a love for the job—now that you know, don’t wait any longer. Call us today at (765)-447-1965 (the year Homer started his business!).

Not likely. Modern water heaters are different from those a few decades ago.  They’re safer, more efficient … and more complicated.

 

There are all kinds of protections put on water heaters today that need to be maintained. People that buy them don’t know about it.

You probably have a leak somewhere. Even almost undetectable leaks can waste thousands of gallons of water and increase your bill by hundreds of dollars in a short period of time.

Most leaks are caused by worn or misaligned parts. This might be seen in your home as a dripping faucet, a running toilet, a puddle coming from your water heater, or water damage under the sink or elsewhere. If you can’t locate the leak yourself, call Water Heater Express for help.

Even if the cell phone or other object is no longer of any use, leaving it will cause your system to back up and overflow… and no one wants to deal with that! 

Call us right away to prevent the otherwise inevitable “mop fest” and save your plumbing!

This is where you really want an expert! There are countless regulations on home renovations and building codes which change frequently. It is especially important that your specialist knows and understands the law. You don’t want to find out the hard way that your “expert” wasn’t up to code! 

Besides knowing regulations, you want someone who will do quality work. Today’s standard plumbing techniques are designed to be cheap and quick. Silicone is the sealant of choice today because of its ease of application and its low cost. Unfortunately, as the old saying goes, “You get what you pay for”. 

A truly successful water heater/plumbing specialist will know the right questions to ask. 

This trait reveals a person’s expertise. A plumber or water heater specialist who truly knows his trade can determine a lot over the phone, saving precious time on the clock later. 

Knowing how to ask the right questions – and determine the right solutions – also allows us to give you an accurate and fair estimate, even over the phone. 

We pride ourselves on our ability to stick to our quoted price. You can also be confident that we’ll correctly fix the problem the first time. And while we're happy to talk with our customers, we don't want to see them again anytime soon!

Can he identify the part and the problem by description alone? Can he give you an estimate over the phone and stick to it at billing time? Does he answer or return every phone call or request for service within hours, not days? Has he been in business in the same community for decades, not just a few years? If your expert possesses all of the above traits and has personally trained 90% of the area plumbers and others that have gone on to own hugely successful and far-reaching corporations, yet still shows up to work every day because he loves his work, you have more than a pro. You have Jeremy Wheeler!

Expertise, experience, integrity, a heart for his customers and a love for his work; Now that you know, don’t wait any longer. Call Jeremy today at (765)-447-1965 .

See What Our Customers Are Saying

"Jeremy always goes above and beyond. Had the water Heater installed in 2020. He comes and drains it about every 6 months. Very responsive returning phone calls and always on time. Prompt, courteous and will treat you right."

Darla Smith

"I called this morning because my water was Luke warm. Jeremy and his Son came as soon as they could, assessed the situation and gave me a reasonable price. They fixed my water heater and I had hot water by noon. I highly recommend Water Heater Express. Honest, respectful and reasonable. Thank you"

Annette Graham

"Fast and quality work at a reasonable price. From me dialing the phone to them turning over a fully functional water heater to me took around an hour and a half"

Richard Stair

"Our internal storage tank on the water heater went bad on us at 11pm at night. I called Water Heater Express the next morning and with a little information Jeremy had everything lined up to replace it and scheduled us in! When Jeremy and his assistant came they were very polite and professional! They had the old one out and the new one in and gone in 1hr 8mins! In that time he showed me how the water heater works and tips & tricks to prolong the life of our new water heater. I would recommend Jeremy and his team at Water Heater Express to anyone!"

Jon Hall

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Water Heater Express has served Greater Lafayette and surrounding communities for over 40 years and always places the needs of customer above all else.

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